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Excellent Service - Mrs. Bonareri Margaret

"I felt I must write and thank you for the care and consideration shown to me over the last six months, when I have been undergoing various tests in your department. Times like this are always worrying and stressful, but your friendly welcoming attitude and professional and jargon-free communication of results and advice helped make it easier to cope with.Although I have decided not to have any further treatment at the moment, I would again like to thank you all and say your department has a wonderful team." - Mrs. Bonareri Margaret

Encouraging -Jared Mbugua - Kirinyaga

"I have been attending the hospital (3 times monthly) via the "Hospital Ambulance Service" so I have had plenty of time  sitting in the waiting area and observing people come and go. I feel that this is one of the most pleasant clinics for patients to come to in the RVI.  I have experienced a consisitently friendly and cheerful welcome from the receptionist Ann, approachable and encouraging attitudes from the nursing staff, and a positive, caring atmosphere throughout the whole area. Whereas I used to dread hospital visits in general, I don't find it so difficult now mainly due to the "better" experience I have had, and the fact that I have confidence that I will be well-treated in this clinic. Ahsante Sana!"

Quality Service - John Williams

 

"I visited the Kisii Teaching & Referral Hospital(in November 2014) and I must comment on the quality of service I received and the friendly helpful attitude of all the staff that I came into contact with.  I was very impressed by the organisation, the hygiene, the treatment and the communication." - John Williams (USA)

 

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